Our Process

Simple. Clear. Built Around Your Needs.

Shipping specialised or high-value equipment shouldn’t feel complicated. Our process is designed to give you clarity and confidence at every step, from the first conversation to the moment your packaging arrives ready for use.


Here’s how we work:

Consult

We listen to understand what you need.

Every project starts with a conversation. We take the time to learn about your product, how it will be handled, and the type of protection it needs. Whether you’re shipping delicate medical instruments or bulky industrial components, we’ll ask the right questions to make sure nothing is overlooked.

What this includes:

  • Understanding your product’s size, weight, and fragility

  • Identifying transport risks (shock, vibration, handling, stacking)

  • Discussing timelines, quantities, and any compliance requirements

  • Recommending the best materials for the job

Why it matters:
Better information means better protection and fewer surprises later.

Design

We prototype the perfect packaging solution.

With a clear understanding of your needs, our team moves into design. We create a solution tailored specifically to your product, combining the right materials, timber, cardboard, foam, or an integrated system, for the level of protection required.

What this includes:

  • 3D modelling or detailed sketches of your packaging

  • CNC-cut foam layouts for precision fit

  • Structural design for crates and cartons

  • Prototypes for testing and approval

  • Adjustments based on your feedback

Why it matters:
A well-designed package reduces damage, saves freight costs, and improves handling efficiency.

Build

We craft every component in-house with precision.

Once the design is approved, we begin production at our Mount Evelyn facility. Keeping everything under one roof allows us to maintain strict quality control, deliver faster, and ensure consistency, whether you order a single unit or a full run.

What this includes:

  • Fabrication of timber crates from certified materials

  • Die-cutting and folding of custom cardboard cartons

  • CNC routing and cutting of foam inserts

  • Assembly, testing, and quality checks

  • Branding, stencilling, or labelling as needed

Why it matters:
In-house production means accuracy, reliability, and no minimum order quantities.

Deliver

On time, on budget, and ready to protect.

Your completed packaging is delivered ready for use, built to fit your product perfectly and withstand the demands of transport. Whether you need a one-off solution or recurring supply, we work to your schedule and communicate clearly every step of the way.

What this includes:

  • Timely delivery or pickup options

  • Careful packaging for safe transport

  • Ongoing support for repeat orders or modifications

  • Clear timelines and consistent communication

Why it matters:
You get packaging that performs when it matters most, with no stress and no delays.